Last updated: August 2026.
At North Star 555 ("the Company", "we", "us", or "our"), with an online presence through the website northstar555.com, we are committed to protecting and respecting your privacy in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations, as well as the guidelines issued by Mexico's National Institute for Transparency, Access to Information and Personal Data Protection (INAI).
This Privacy Policy describes how we collect, use, store, and protect your personal data when you visit our online store or make a purchase.
1. Party Responsible for Processing Personal Data
The party responsible for processing your personal data is North Star 555, based in Mexico City, Mexico. For any questions or to exercise your rights, you can reach us by email at [email protected] or through our website northstar555.com.
2. Personal Data We Collect
To carry out the purposes described in this policy, we collect identification and contact data (full name, email address, phone number, shipping and billing address), transaction data (purchase and order history, size, style, and product preferences; payment information is processed securely by third parties and we do not store card data), and browsing data (IP address, browser type and version, pages visited and time spent, cookies, and similar tracking technologies). We do not collect sensitive personal data (such as health data, ethnic origin, religious beliefs, or biometric data).
3. Purposes of Processing
Primary purposes, necessary for our business relationship: processing and managing your orders; coordinating the shipping and delivery of your purchases within Mexico; issuing invoices or tax receipts when requested; handling questions, complaints, returns, and warranty matters related to your purchase; managing your user account; and complying with applicable legal and tax obligations in Mexico.
Secondary purposes, which you may object to at any time: sending you information about new collections, exclusive launches, and special promotions; conducting satisfaction surveys about your shopping experience; personalizing your browsing experience and showing you relevant content; and building purchase-behavior profiles to improve our products and services.
4. Transfer of Personal Data
Your personal data may be shared with shipping and logistics companies, to coordinate delivery of your orders (for example, through envia.com and the carriers we work with); certified payment processing platforms, to securely manage your transactions; technology service providers (e-commerce platforms, hosting, and web analytics) acting as data processors under our instructions; and competent authorities, when required by law, court order, or a Mexican government authority. We require our providers to handle your data with the same care and in accordance with applicable regulations. We do not sell, rent, or transfer your personal data to third parties for their own commercial purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to remember the items in your shopping cart, keep you signed in, analyze site traffic and behavior (using tools such as Google Analytics), and show you personalized advertising on other platforms. You can set your browser to reject all cookies or notify you when one is sent; however, if you disable them, some site features, such as the shopping cart, may not work properly.
6. Data Retention
We keep your personal data for as long as necessary to fulfill the purposes described in this policy and to comply with any legal or contractual obligation. Your account and order data are kept while you maintain an active relationship with us; transaction data is kept for as long as required by Mexican tax law (generally 5 years); and marketing data is kept until you exercise your right to object or withdraw consent.
7. ARCO Rights
As the owner of your personal data, you have the right to Access (know what data we hold about you and how we use it), Rectification (request correction of inaccurate or incomplete data), Cancellation (request deletion of your data when it is no longer necessary), and Objection (object to the processing of your data for specific purposes, particularly secondary ones).
To exercise your ARCO rights, send a request to [email protected] with your full name, a copy of an official ID, a clear description of your request, and, for a rectification request, the correct data along with supporting documentation. We will respond within a maximum of 20 business days, as required by the LFPDPPP.
8. Withdrawing Consent
You may withdraw, at any time, any consent you have given for the processing of your personal data, provided there is no legal obligation preventing it, by sending your request to [email protected]. Withdrawal does not have retroactive effect on processing already carried out.
9. Security of Your Data
We implement administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure: SSL encryption across all website communications, payment processing through certified (PCI DSS) gateways, restricted access to personal data limited to authorized staff, and encrypted passwords for user accounts.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time to reflect changes in our operations, applicable law, or our data processing practices. Any change will be published on this page along with the corresponding update date. Continued use of our site or services after an update is published constitutes your acceptance of the changes.
11. Competent Authority
If you believe your rights have been violated, you have the right to contact Mexico's National Institute for Transparency, Access to Information and Personal Data Protection (INAI) through its website www.inai.org.mx.
By using our website, making a purchase, or creating an account, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described here.
