Orders are prepared in 1 to 2 business days, and delivery time depends on the carrier chosen at checkout, usually 2 to 6 business days within Mexico.
Each product page shows the available sizes. If you are between two sizes, email us or write to us on WhatsApp before ordering.
Yes, you have 15 calendar days from delivery to request a size exchange, as long as the item has not been worn or washed. You cover the cost of shipping it back to us; we cover shipping the new size to you.
We do not offer cash or card refunds. A size exchange has no extra cost for the garment itself (only the return shipping, as explained above), and if you would rather not exchange it, we give you a store credit for the value of your purchase. The only exception is a factory defect — see the next question.
Report it within 3 calendar days of receiving your order, emailing us or writing on WhatsApp with photos of the defect. In these cases we do offer a refund or free replacement.
No — clearance/outlet items marked "final sale" on their product page have no exchange or return, except for a factory defect.
We accept credit card and bank transfer.
Wash by hand or on a cold machine cycle, inside out, and skip the dryer to keep the print looking sharp.